FAQs

Answers to Your Questions

Privacy Policy

Ryzu Home values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, share, and protect your data in accordance with the Australian Privacy Act 1988 and Australian Privacy Principles (APPs).

When you browse, shop, or contact us, we may collect the following:

  • Name, contact number, email, and shipping address
  • Payment details (processed securely via third-party gateways)
  • Order history and preferences
  • Communications (emails, customer service messages)
  • Website activity (via cookies and analytics tools)

We use your data to:

  • Process and deliver orders
  • Provide order updates and customer service
  • Send newsletters and marketing (if subscribed)
  • Improve website functionality and product offerings
  • Comply with legal obligations

We may share limited necessary data with trusted service providers such as couriers, payment processors, and marketing platforms. Your data will never be sold.

Cookies help us understand browsing behavior and enhance your shopping experience. You can control cookies via your browser settings.



We retain your information for as long as needed to fulfill the purposes outlined above or until you request deletion.

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

For privacy questions or concerns, please contact: hello@ryzu.com.au

Can't find your questions?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.