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Terms & Conditions

This website is operated by Ryzu Home. Throughout the site, the terms “we”, “us” and “our” refer to Ryzu Home. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

By using our site or making a purchase, you confirm that:
• You are at least 18 years of age or using the site under the supervision of a parent or guardian.
• You have the legal capacity to enter into these Terms and agree to be bound by them.

All products listed on our website are subject to availability. We reserve the right to limit quantities, discontinue products at any time, and refuse service to anyone for any reason at any time.


Product descriptions, pricing, and availability are subject to change without notice. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

All prices listed are in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.
We accept the following payment methods:
• Credit cards (Visa, Mastercard)
• PayPal
Full payment must be made at the time of purchase. Orders are only confirmed once payment has been successfully processed. We reserve the right to cancel or refuse any order placed for any reason, including but not limited to stock availability or suspected fraudulent activity.

Shipping is only available within Australia. We do not offer international delivery at this time.
Shipping information, estimated delivery timeframes, and fees are outlined in our Shipping Policy. Orders are generally dispatched within 2 business days. Free standard shipping is available for orders over $180. For orders under $180, a flat rate of $20 applies. Bulk items (as marked) will incur shipping fees calculated at checkout.
We do not ship to PO Boxes or Parcel Lockers.

Returns for change of mind must be requested within 7 days of delivery. You must contact us for return approval before sending anything back. Returned products must be unused, in original packaging, and shipped at the customer’s cost. A 20% restocking fee applies. Unauthorized returns may not be accepted.
Refunds are issued to the original payment method and processed within 1 business day upon return approval.
We do not accept returns on:
• Discounted or promotional items
• Custom-made or pre-ordered products
In cases of damaged or faulty items, please notify us within 24 hours of delivery and include photos or videos of:
• The outer shipping box
• Inner product packaging
• The damaged item(s)
Claims outside this timeframe may not be eligible for resolution. Full return & refund procedures are detailed in our Returns Policy.

Discount codes must be applied at checkout and cannot be retroactively added. Promotional offers cannot be combined unless specifically stated. Items purchased with discount codes are not eligible for change-of-mind returns.

All content on this website—including logos, branding, images, product descriptions, designs, and graphics—is the property of Ryzu Home and protected under Australian and international copyright laws.
You may not reproduce, distribute, display, sell, or modify any part of this site without express written permission from us.

You must not misuse our website. This includes but is not limited to:
• Committing or encouraging a criminal offence
• Transmitting viruses or malicious technology
• Attempting to affect the performance or functionality of the site
• Infringing on our intellectual property or that of others
Violation of any of these Terms may result in termination of your services.

Some content, products, and services available via our site may include materials from third parties. Third-party links may direct you to external websites that are not affiliated with us. We are not responsible for the content or accuracy of these third-party sites and will not be liable for any harm or damages related to their use.

To the extent permitted by law, we exclude all warranties, guarantees, and representations. Ryzu Home shall not be liable for any direct, indirect, incidental, or consequential loss or damage resulting from the use of our site or products.
If liability cannot be excluded, it will be limited to the replacement of the product or the re-supply of the services.

You agree to indemnify, defend, and hold harmless Ryzu Home and its employees, contractors, and affiliates from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

We are not liable for any failure or delay in performing our obligations due to events beyond our control, including but not limited to acts of God, natural disasters, wars, strikes, pandemics, or disruptions to supply chains or transportation.

We reserve the right to update or change these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on the website. It is your responsibility to review them periodically.

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of NSW.

For questions regarding these Terms & Conditions, please contact: hello@ryzu.com.au

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